When in trouble always opt for online help

posted on 7 August 2010 | posted in Technology


Tony was an assistant manager in a travel agency. His boss was always busy with client meetings and travelling for work. All the work in the office was therefore to be looked after by Tony. Tony's boss had a big client meeting for which he had to travel out of the country. The presentation file was saved on his desktop but he forgot to copy it to his laptop. It was only after he boarded the plane and opened his laptop to make the final edits to the file, did he realize that the file was saved on his desktop at work. Once he landed he gave Tony a call and asked him to send the file across as soon as possible. It was already 10pm and Tony did not know how to connect remotely to another computer vista. He called up his friends but they were of no help. His next resort was to seek online support. He was then given the instructions. He followed all those instructions step by step and finally managed to establish a connection with the office machine. He selected the file and e-mailed it to his boss. His boss could close this important deal and was very impressed with Tony.

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